Privacy Policy

This policy explains what Mox Technologies, Inc. (“Mox”) collects when you use the Mox website and app, how we use it and the choices you have.

• Your account: mobile number, email, and if you add them, your name, whether you own your cars personally or through an LLC, and the LLC’s name.
• Your cars, from their carmaker: make, model, year and VIN; whether the car is online; battery, range and charging; odometer; gear; and location.
• What you add: each car’s free hours, its name and photo, and documents such as insurance and registration.
• From Stripe: your Stripe account ID and whether payouts are set up. Your bank account, tax ID and identity documents stay with Stripe; Mox does not receive them.
• When you use the app: your sign-in session (a cookie), and technical logs such as IP address, browser and the pages requested.

• To sign you in, run your account and show your cars’ status.
• To estimate what your cars could earn and, when networks allow it, to send them on jobs inside their free hours.
• To pay you through Stripe and keep the records payments and taxes require.
• To send sign-in codes, statements and account notices.
• To keep Mox secure, fix problems and improve it.

Your car’s location history is sensitive. We use it to show where your car is and, once jobs exist, to match it to nearby work. We keep raw location only as long as a feature needs it, never sell it, and never share it for advertising.

We don’t sell your personal information or share it for targeted advertising. We share it only:

• With service providers that run Mox for us, under contract: Supabase (database, sign-in and file storage), Vercel (hosting), Google Cloud (receiving car data), Twilio (texts) and Stripe (payouts and identity checks).
• With your carmaker, to connect your car with the permissions you approve.
• With a ride or delivery network, the details it needs about your car and a job, when your car takes a job through it.
• When the law requires it, or to protect people’s safety or Mox’s rights.
• With a buyer or successor if Mox is sold or merged, under this policy.

Carmaker access tokens are encrypted, and each owner can reach only their own data. No system is perfectly secure; if a breach affects your information, we will tell you as the law requires.

We keep your information while your account is open. When you disconnect a car we delete its carmaker access and stop receiving its data; when you close your account we delete your data, except records the law requires us to keep, such as payment and tax records.

You can edit your name, email and ownership in Menu, and disconnect a car at any time. To see a copy of your data, correct it or delete your account, write to support@joinmox.com.

Depending on your state, you may have further rights over your personal information. We answer every request within the time the law allows and never treat you differently for making one.

Mox is for adults. We don’t knowingly collect information from anyone under 18.

We may update this policy. We tell you in the app or by email before a material change takes effect.

Privacy questions and requests: support@joinmox.com.