Terms

Mox is operated by Mox Technologies, Inc. (“Mox”, “we”). These Terms are an agreement between you and Mox for using the Mox website and app. By signing in or signing up, you agree to these Terms, our Privacy Policy and our E-Sign Consent.

You must be at least 18, live in the United States, and own the cars you add or be authorized by their owner (for example, as the manager of the LLC that owns them).

You sign in with a code we text to your mobile number. Keep your phone secure: anyone who can read your texts can sign in as you. Keep your email and other details current.

Mox connects to your car through its carmaker, shows its status and battery, lets you set the weekly hours it is free, keeps its documents, and estimates what it could earn in those hours. Mox sends a car on paid rides or deliveries only when its carmaker and a ride or delivery network allow it, and only inside the free hours you set.

Which networks and job types are available depends on your car, your city and our partners, and changes over time. We tell you in the app before your car can take paid jobs.

Figures labeled “Estimate” show what a car could have earned based on assumptions such as typical rates in your city. They are not offers, guarantees or money owed to you, and they are never added to real earnings.

When you connect a car, you authorize Mox to access it through its carmaker with the permissions you approve there. You can disconnect a car at any time in the app; we then stop receiving its data and delete its carmaker access.

You remain responsible for your car: its maintenance, insurance, registration, any permits and any tickets or tolls. Documents you upload must be accurate and current.

Mox is free to use today. When your car can take paid jobs, Mox keeps a share of what each job pays; we show the share in the app before your car takes its first paid job, and you can stop at any time.

Payouts are handled by Stripe. To receive them you open an account with Stripe, which verifies your identity and holds your bank and tax details; Mox does not store them. By setting up payouts you agree to the Stripe Connected Account Agreement, which includes the Stripe Services Agreement.

You are responsible for the taxes on what you earn. Stripe prepares your tax forms (such as Form 1099). You can get them online in Menu, Payouts and taxes, if you consent to paperless delivery there; otherwise Stripe mails them.

We text your sign-in codes to your mobile number; message and data rates may apply. We send statements, notices and other account messages to your email and in the app, as described in our E-Sign Consent.

• Don’t add a car you aren’t authorized to manage, or give false information.
• Don’t access other owners’ data or try to get around our security.
• Don’t use Mox for anything unlawful or that harms other people.

You can close your account at any time by writing to support@joinmox.com. We then stop receiving data from your cars, delete their carmaker access and delete your data, except records we must keep by law (such as payment and tax records). We may suspend or close an account that breaks these Terms.

Mox is provided “as is”. Carmakers, networks and other partners can change or stop what they offer, and the app may be unavailable at times. To the extent the law allows, we disclaim all warranties, including merchantability, fitness for a particular purpose and non-infringement.

To the extent the law allows, Mox is not liable for indirect, incidental, special or consequential damages, or for lost profits, and our total liability for any claim is limited to the greater of what Mox kept from your car’s jobs in the 12 months before the claim and $100.

We may update these Terms. We tell you in the app or by email before a material change takes effect; using Mox after that means you accept the updated Terms.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws rules, and disputes are resolved in its state or federal courts.

Questions about these Terms: support@joinmox.com.